What type of scanner / printer is recommended for barcodes?
We recommend a scanner that is compatible with both Code 128 and PDF417. The Evidence Portal generates a barcode for the evidence label using Code 128. For scanning in the Citation Module, some licenses and registrations use PDF417.
The label printer should support standard label sizes. Some browsers have limited print options, recommend using system print dialog if available.
Agisent has tested with:
- Honeywell Xenon 1900
- Brother QL-550
Managing Evidence Locations
Prerequisites: User permissions: Evidence & Access Evidence Portal. Add, modify or remove Evidence Locations: Click Admin > Locations from the top menu bar of the Evidence Portal Dashboard. Enter the valid locations where evidence can be stored (one ...
Data removal in Agisent requires administrator privileges and access to the System Module. Types of data that can be removed, as of 04/03/2020: -Agency -Person -Staff Member -User (Staff Assignment) -Organization ...
Set Default Court Info in Citations
Requires Site Administrator permissions and access to System Module. Default court information for citations can be added to the agency configuration in the System Module > Agency > Configuration > Citations > Default Court Information: This will ...
Locked-out User - Unable to Sign In
There were no active assignments for the user in the Personnel Module. When unchecking the active assignments only we were able to find the assignment with a status of "Employee-LockedOut". To resolve a locked-out user: 1. Go to Personnel Module. 2. ...